Privacy Policy
At Gopal Cake Shop, we value your trust and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website or services.
1. Information We Collect
When you place an order or interact with our website, we may collect the following information:
- Personal Details: Name, phone number, and email address.
- Delivery Details: Delivery addresses, landmarks, and recipient information.
- Order History: Details of the cakes and products you have purchased.
- Device Information: Basic analytics data to help us improve our website experience.
2. How We Use Your Information
- To process, fulfill, and deliver your orders accurately.
- To send order confirmations and delivery updates via WhatsApp.
- To contact you regarding any issues or clarifications regarding your order.
- To improve our products, services, and website functionality.
3. Data Security & Sharing
- We do not sell, rent, or trade your personal information to third parties.
- Your data is only shared with our internal staff (Sales, Chefs, Delivery Drivers) strictly on a need-to-know basis to fulfill your order.
- We use industry-standard security measures to protect your data against unauthorized access or disclosure.
4. WhatsApp & Communication
By providing your phone number, you consent to receive order updates, receipts, and delivery notifications via WhatsApp. You may opt out of promotional communications at any time.
5. Contact Us
If you have any questions or concerns regarding our privacy practices, please contact us at our main branch or via our official WhatsApp support number.
Last Updated: August 2026. This policy may be updated periodically to reflect changes in our practices.